Accessibility | Southend City Council

Accessibility statement

Accessibility statement for Southend-on-Sea Borough Council’s property licensing website

This accessibility statement applies to https://propertylicensing.southend.gov.uk/

This website is run by Southend-on-Sea Borough Council property licensing team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

All buttons, images and banners have colour contrast that adheres to the accessibility regulations.

We regularly review and test our website against WCAG guidelines, we are currently compliant to 2.1 AAA. If there is any change or upgrade of guidelines we will strive to achieve the highest compliance.

We know some parts of this website are not fully accessible:

you cannot modify change colours, contrast levels and fonts

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email propertylicensing@southend.gov.uk
call 01702 215000

We’ll consider your request and get back to you within 5 days.

If you cannot view the map on our ‘contact us’ page, call or email us propertylicensing@southend.gov.uk for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: propertylicensing@southend.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops.

Find out how to contact us: Selective Licensing Scheme – Southend-on-Sea Borough Council

Technical information about this website’s accessibility

Southend-on-Sea Borough Council property licensing team is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

contrast levels are set and not able to be altered. However in re-designing this website, we have ensured that all navigation and body content has colour contrast compliant with WCAG 2.1 AA

Disproportionate burden

Interactive tools and transactions

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

What we’re doing to improve accessibility

Preparation of this accessibility statement

This statement was prepared on 17 November 2021.

This site has not had a formal external accessibility audit.